Service & Experience Design Leader Blog

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WordPress Best Practices for the Newbie – Part 1: Before the Blog

After performing countless installs of WordPress, I’ve learned a few things about how to make it work more effectively, and how to avoid some common pitfalls that I’ve never seen in any of the documentation. This is part one of three; it deals primarily with the decisions you need to make before you write your first post. Subsequent posts will discuss different aspects of WordPress and the “Best Practices for Non-Geeks.”

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White House to Ask for $50M for Social Innovation Fund

This past Tuesday, the White House announced it’s intention to ask Congress for $50 million for seed capital for the Social Innovation Fund.

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IAB Attempts to Define Benchmark for Social Media

Figuring out the ROI on social media is always a crap shoot. Yes, we know that it’s usually a good idea to have a social strategy, but it’s always a challenge selling it through...

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How to Normalize URLs & Keep Google Happy

This is something I always (1) forget to do, and (2) forget how to do. Simply add this code (modified for your domain name, of course) to your .htaccess file. This is important to...

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